Shipping & delivery
We are committed to fast and reliable delivery across the UAE.
- Delivery time
- 24–48 hours from order confirmation
- Standard postage
- AED 10 on orders below AED 100
- Free delivery
- On orders of AED 100 and above
- Coverage
- All seven emirates
Delivery timeframe
- Orders are delivered within 24–48 hours of order confirmation.
- Orders placed before the daily cut-off time are processed the same day.
- Orders placed at weekends or on public holidays are processed on the next working day.
Shipping charges
- AED 10 flat delivery fee on orders below AED 100.
- Free delivery on orders of AED 100 and above.
If any additional charge applies, our team contacts you before your order is dispatched.
Tracking your order
You can follow any order at any time on our order tracking page — no account needed, just the order number and the email or phone you used.
Customer support
Phone +971 54 487 1959 · Email support@nexelyx.com